Patient Testimonials

Patient Testimonials


“It’s been a challenging few months for my mom, who had a terrible fall in early June, breaking both her wrist and pelvis. Things took a turn for the worse nine weeks later when she started experiencing severe hip pain. Despite being on strong pain medication, the initial specialist we saw recommended waiting another 3-4 months. However, knowing my mom wouldn’t manage that long, I reached out to Dr. David Ogg, my former team doctor. After reviewing her X-rays, Dr. Ogg immediately spotted a missed fracture in the neck of her femur, causing the bone to die and collapse. He urgently referred us to Dr. James McAllister at Life Hilton Hospital. From the moment we stepped into Dr. McAllister’s practice on August 19th, the entire team – Tenneil, Sally, and Carol – treated us with kindness, care, and professionalism. Dr. McAllister thoroughly explained the situation and put us at ease. Just two days later, on August 21st, my mom underwent a successful hip replacement surgery and was discharged on August 23rd, already feeling more like herself, with her morale restored. The care and expertise shown by Dr. McAllister and his team were nothing short of exceptional. As a family, we are deeply grateful for the compassion and professionalism we experienced. We would gladly drive the 9.5 hours again if needed. Dr. McAllister truly provided the best medical experience my mom has ever had, and we wholeheartedly recommend him to anyone in need of orthopaedic care. Thank you, Dr. McAllister, for giving my mom a new lease on life!”
Tian Koekemoer

“Dr Rian Smit and his team Beverley and Sister Jen have provided incredible support during a very harrowing experience where my elderly Mom had to undergo emergency surgery after breaking her hip and her leg just over a week ago. I am her daughter and based in Australia which creates immense challenges. Before the emergency surgery, Dr Smit found the time to discuss with me, and explain exactly what needed to be done, and what procedure was going to be performed. Even throughout the surgery, I was provided with ongoing feedback by the Specialist Anaesthesiologist, Dr Garth Horsten, who reassured me from the beginning of the procedure to the very end. Both Beverley and Sister Jen, have been so responsive and willing to assist and provide support whenever approached. It is still in the very early stages of Mom’s very difficult recovery, but I am trusting that there is going to be a positive outcome, and am reassured by the care that Mom is receiving. My gratitude to everyone involved.”
Cherylynn Brittain

“Dr Rian Smit is excellent as well as the Supporting Dr’s and staff when operating on my shoulder. Very professional and good bedside manners. Thank you.”
Chris van Biljon

“Very friendly staff and professional. Will refer people for sure.”
Linda Grobbelaar

“My experience with Dr Rian Smit was exceptional, after having my shoulder operation the healing process took much longer than expected however Dr ensured that I was okay by checking on me every month thereafter. Ensuring that my healing process was smooth. Thank you Dr for going above and beyond the call of duty. Sister Jen Thank You, Beverley Thank You.”
Farhana Sheoraj

“From my first dealings with Dr Troisi, I’ve felt that I was in good hands. Her expertise in diagnosis was evident, pre-op instructions were clear. For my actual surgery, I was made to feel at ease, and was informed of everything that was going on.
Post-op, it’s been an extremely long road, but Dr Troisi and the Midlands Orthopaedics Team have been great – even seeing me without appointments when necessary. The real rehab will start now, this has been explained to me, and I’ve been given a clear programme to follow.
The entire process has been handled with precision and efficiency, but at the same time has been one filled with care. Thank you!”
James Torlage

Dr Smit pieced my broken body back together after a horror accident. I am forever grateful.
Gareth Hall

“The most professional medical experience I have ever had. The staff were caring and totally efficient. Dr McAllister is a magician at his trade. Must be the best Orthro practice in SA. Thank you.”
Eian Marillier

What a good team. And really go out of there way to help to make an unpleasant situation get better fast and really outstanding team. Keep up the good work.
Selwin Redinger

“I would like to thank Dr Smit for he’s outstanding work on my Left leg. He is such an amazing person always willing to help and he went out of he’s way to help me for that I’m highly grateful and would recommend any one to go to him. Thank you so much for what you have done for me I truly appreciate it and to the staff at the office thank you for all your help and may god bless you all.”
Ian Mcrae

“Dr McAllister, Sister Carol and Tenneil, what a great team. Never ever had such a good experience, you are all so compassionate and caring. I called Carol any time and she responded always friendly and helpful. Dr did a great job with the rebuild of moms hip. Her pain is gone and she can walk again. No words can describe our gratitude. Dr and staff you are great.”
Gerda Conradie

“Katherine helped me when I was involved in a bad climbing accident and suffered poly trauma and needed surgery to stabilise my ankle. She was brilliant and so confident but also caring and willing to engage and explain. I recommend her highly to anyone seeking an excellent surgeon. On follow up after returning to Johannesburg she has been willing to assist with further advice and my follow up surgeon is very impressed with the outcome. Thank you!”
Sue Fuller-Good

I’m very grateful for the advice, support and wonderful experience received from the whole team that Dr Smit works with, including Admin and the Nursing Sister. Keep up the good work. God Bless!!
Mzobanzi Nkosi

“Dr McAllister and his team were absolute fantastic and very professional. They explain to me the operation procedure and was very caring after the operation. They was always very friendly and helpful. I will highly recommend Dr McAllister and his team to others.”
Danie Scholtz

“I have no hesitation in recommending Dr Smit and his team for orthopaedic services. Both my shoulders needed surgery after a lifetime of abuse. Dr Smit operated on them, two years apart, and now they’re both as right as rain. I’m 66 years old, but I’m out playing golf every week and camping/hiking in the mountains regularly with no ill-effects. My shoulders might actually be in better shape now than they were when I was ten years younger.”
Paul Brogan

“Dr Troisi has a beautiful heart and friendly staff especially her nurses.”
JuD

“Dr Smit … Best Doctor in Pietermaritzburg. He really cares for his patients. I won’t hesitate to recommend him to anyone. I really wish we had more Doctors like him. Thank you Dr Smit and Beverly!!!!”
Aletta Van Rooyen

“Dr Troisi has shown so much care and compassion. Her and her team of staff are wonderful – I’d break a leg any day if I know I’ll be treated by them!”
Lezé Gouws

“I would like to share my excellent experience of a Knee op recently with Dr McAllister and all Staff. I can highly recommend to all my outstanding service and care shown to me. Thank you all.”
Robyn Swart

“My experience with Dr Rian Smit has been amazing. I had a torn bicep muscle as well as a damaged rotator cuff. From the first consultation till the last his advice has been clear, practical & precise. I have had a remarkable recovery following his advice. Grateful for him and his awesome team.”
Gary Schmidt

Dr Rian Smit and his staff Beverley and Jen thank you so much for all the assistance. My husband shoulder operation was a total success and his recovery is 100% A big thank you Dr Smit you are the best.
Elana De Matos

“We have yet to find a more helpful, welcoming and AWESOME practice – you are all amazing and please know that you are all deeply appreciated.”
Jenny and Rob Shingler

“I had a really great experience with Midlands Orthopaedics and I would recommend them to anyone seeking the services they offer. Their care and expertise was better than anything i have ever experienced elsewhere. ”
Sharjah Jonsson

“Dr McAllister, we are grateful for your kindness, compassion and generosity towards this family.”
The Richter’s